FREE WEBINAR - NOVEMBER 26, 2020 - 17.00h UTC+0. Lisbon

Innovation as a key to remote working.
Collections’ current situation and future perspectives.
How will the industry evolve? What are the expectations?

17:00h - Debate

In this debate we will take a forward-looking approach to debt management sharing views and practical experience in themes like:
– Collecting more with less.
– Understanding customer behaviour.
– Personalising customer journeys and treatment paths.
– Automation, Digital communication and Self Service.
– Explainable AI as a bridge between the creditor and the customer.

17:40h - Innovation Pitch

Revolutionizing the management of NPLs and NPEs

• Re-imagine debt management through a single, constantly evolving technology ecosystem.
• Proactively identify and manage vulnerable loans during and beyond the pandemic.
• Rapidly align Collections and Recoveries operations with customer behaviour through Machine Learning and Advanced Analytics.
• Get digital and self-service capabilities act as a bridge between you and your customers.

Use Cases:
1. Customer onboarding to the Self-Service Channel.
2. Payment Plan Signature.
3. DCA Allocation Optimization.


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Contact us

Sales Manager Europe

Fernando Maquez

+ 34 657 86 02 68

International Development Manager

Paola Ortega Andrade

+593 99 2258 330