FREE WEBINAR - NOVEMBER 26, 2020 - 17.00h UTC+0. Lisbon

Innovation as a key to remote working.
Collections’ current situation and future perspectives.
How will the industry evolve? What are the expectations?

17:00h - Debate

In this debate we will take a forward-looking approach to debt management sharing views and practical experience in themes like:
– Collecting more with less.
– Understanding customer behaviour.
– Personalising customer journeys and treatment paths.
– Automation, Digital communication and Self Service.
– Explainable AI as a bridge between the creditor and the customer.

17:40h - Innovation Pitch

QUALCO 360:
Revolutionizing the management of NPLs and NPEs

• Re-imagine debt management through a single, constantly evolving technology ecosystem.
• Proactively identify and manage vulnerable loans during and beyond the pandemic.
• Rapidly align Collections and Recoveries operations with customer behaviour through Machine Learning and Advanced Analytics.
• Get digital and self-service capabilities act as a bridge between you and your customers.

Use Cases:
1. Customer onboarding to the Self-Service Channel.
2. Payment Plan Signature.
3. DCA Allocation Optimization.

FREE WEBINAR - REGISTER NOW!

Legal Notice: Privacy Policy and Personal Data Protection According to Law 34/2002 of Information society services and Electronic Commerce - the Organic Law 15/99 of December 13th on the Protection of Personal Data and the General Regulation on Data Protection 2016/679/EU. By accepting this Privacy and Personal Data Protection Policy, I give my express consent to CMS PEOPLE EUROPE SL to: 1.- Send me information about the events that CMS organizes via email. 2.- Occasionally inform me about relevant news of the sectors and industries where we develop our activity. Such information can be both owned by CMS or elaborated by third parties. 3.- The personal data provided by me may be transferred to sponsors and partners of the event you are attending, so that they can send you commercial information by different means - including electronic. All details can be seen in the Legal Notice | Privacy and Personal Data Protection Policy of the website www.cmseventos.com/es.

Contact us

Sales Manager Europe

Fernando Maquez

fernando.maquez@cmspeople.com

+ 34 657 86 02 68

International Development Manager

Paola Ortega Andrade

paola.ortega@cmspeople.com

+593 99 2258 330